Services FAQ

Q - How can I learn more about Optelian products?

A - Simply call (877) 225-9428 in North America or email your inquiries to sales@optelian.com. Your requests will be responded to promptly by one of our Sales professionals.

Q - I have a specific application that I need assistance with. Can you help me design a solution?

A - Yes. We offer full services sales engineering that can tailor an application to suit your needs. Call 1-877-225-9428 or e-mail sales@optelian.com for assistance.

Q - What kind of support will I get if I choose an Optelian system?

A - While our entire product line is designed for simple plug and play implementation, we offer installation support for first customer installations as needed. Services are also available for full systems engineering to help integrate the Optelian equipment into your network, integration support (remote and onsite), and free 24x7 technical support. We “go the extra mile” to support our customers.